Menu

Barts Cancer Centre - IT Department

Citrix Information

How to resolve Citrix Certificate Error:

 

You may receive the follwoing errors if you are not using the latest Citrix client.  Please follow these steps to resolve the problem.

PS.  The following will only work if you are an administrator on your machine, if not you may need to contact your IT Support to assist you.

 

pastedimage

 

PC Users

You will need to install the latest Citrix client after removing any previously installed clients.  

If it comes up asking for email/server when it starts up just cancel this and then go back to your web browser and try logging in as usual.

 

Mac Users

Download and install the latest Citrix Receiver from http://www.citrix.com/downloads/citrix-receiver.html

If it comes up asking for email/server when it starts up just cancel this and then go back to your web browser and try logging in as usual via https://crc.qmcr.qmul.ac.uk

Return to top